LuxeKey – Effortless hotel check-in
Streamlined guest arrival

Check‑in, before they arrive.

Pre‑filled registration forms and digital signatures cut queues to zero.

The challenge

Front desk friction

Repetitive registration cards, long queues, frustrated guests and staff buried in data entry.

Long check‑in queues

Guests wait to fill out the same registration details they already provided online.

Repetitive data entry

Staff manually re‑type names, contacts and passport numbers from paper cards.

Poor first impression

A slow start to the stay sets a negative tone and drives down satisfaction scores.

The solution

Arrival, reimagined

Guests confirm details, sign digitally and skip the front desk entirely.

Zero manual entry

Booking data from OTAs and your PMS pre‑fills every field before arrival.

Digital signature

Guests sign on their phone, no printing or scanning required.

Pre‑arrival payment

Optional secure payment before check‑in shortens the desk interaction further.

01
Core features

Everything you need

01

OTA booking integration

Pulls reservations from Booking, Expedia and your PMS in real time.

02

Digital registration card

Replaces paper forms with an elegant, pre‑filled digital card.

03

Guest pre‑check‑in portal

A branded link lets guests complete forms before they arrive.

04

Digital signature capture

Legally valid e‑signature on any device, no app needed.

05

Front desk dashboard

Real‑time view of arrivals, completion status and flags.

06

PMS sync

Bidirectional updates keep room status and guest data in sync.

Why hotels switch
80%

less front desk time

3 min

average check‑in

+22%

guest satisfaction

Source: LuxeKey pilot data, 2024

How it works
01

Connect bookings

LuxeKey pulls reservations from your PMS and OTAs automatically.

02

Guest confirms

They receive a branded link to review details, sign and pay.

03

Walk straight to room

Staff are alerted, key is ready, no queue, no paperwork.

Pricing

Simple, per‑room plans

Essentials

For independent hotels

$99 /month
  • Up to 50 rooms
  • OTA integration
  • Digital signatures
Get started

Pro

Most popular

For growing chains

$249 /month
  • Up to 200 rooms
  • PMS bidirectional sync
  • Custom branding
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FAQ

Common questions

Which PMS systems do you integrate with? +

We connect with major PMS providers like Oracle Opera, Cloudbeds and Mews. Custom integrations are available on higher tiers.

Is digital signature legally valid? +

Yes, our e‑signatures comply with ESIGN and eIDAS regulations. They carry the same weight as a wet signature.

How long does implementation take? +

Most hotels go live within one week. We handle the integration and provide staff training.

What if a guest doesn't pre‑check‑in? +

They can still use the self‑service kiosk or a tablet at the desk. The process is just faster for those who do.

Can we brand the guest portal? +

Absolutely. Pro and Enterprise plans include full custom branding, so the experience matches your property.