OnboardPulse | Instant answers to your unwritten company rules
Day one, unanswered questions

Stop guessing.
Start asking.

OnboardPulse answers the unwritten rules inside Slack and Teams, anonymously and instantly.

Live answer stream Connected

Q: Do I ping the CTO directly or post in #eng-help?

A: Post in #eng-help first, 94% of the team does.

3 weeks

Average hesitation window

4 sec

Answer turnaround

$2.11B

Onboarding software market, 2025

The silence tax

New hires stay quiet. Your senior team pays for it.

People Operations Directors and Engineering Managers at 50 to 500 person companies watch the same pattern repeat every onboarding cycle.

73%

Never ask

New hires report withholding basic cultural questions to avoid looking unprepared.

10h

Manager hours lost

Senior staff spend roughly 10 hours a week on repetitive logistical questions.

4 wks

Ramp-up stretch

Silence stretches adjustment periods and delays real contribution by a month.

$680M

North America SAM

Mid-market onboarding software spend in 2025, per market estimates.

Source: thebusinessresearchcompany.com, openpr.com

The shift

From static handbooks to answered questions

OnboardPulse ingests your wikis, handbooks, and historical channel conversations, then answers in the thread.

Hours

Question turnaround

Seconds

Answers land in the Slack thread before the new hire closes the tab.

Unread PDFs

Knowledge source

Live conversation

The assistant cites the handbook, the wiki, and the channel where the rule was actually set.

Manager tickets

Support load

Confusion heatmap

Managers see exactly which topics confuse every new cohort, ranked by volume.

Capabilities

Built for the tools your team already lives in

Ingest engine 1,204 docs indexed
Parsing handbook, wiki, and channel history

Live tagging

Every answer maps back to a tagged, sourced document.

Slack and Teams native

The assistant lives in the channels your team already uses.

2 workspaces

Document ingest engine

Parses handbooks, wikis, and historical channel conversations in minutes.

1,204 docs

Anonymous question mode

New hires ask anything without their name attached to the question.

Zero judgment

Culture FAQ library

Pre-built answers for etiquette, norms, and internal slang.

180 entries

Manager analytics

See the top confusion areas across every new cohort.

12 topics ranked

Compliance answers

Surfaces policy answers with the source document attached.

SOC 2 aligned

Trusted by teams at

Northwind Labs Vector Health Copperline Kestrel Systems Arclight Ops Meridian Cloud

30 days

Pilot to paid conversion window

Pilots convert once manager support tickets drop.

$20M

Near-term obtainable market

North American mid-market cultural onboarding, 2025.

$4 to $8

Per active employee, per month

Departmental pilots start free for 30 days.

Deployment

Live in a Slack channel in one afternoon

Workspace view #onboarding

Priya, new hire

Is it okay to message people directly on Fridays?

OnboardPulse

Yes, but async first. Friday afternoons are deep work blocks across engineering.

Priya, new hire

Got it. Where is that written down?

OnboardPulse

Team Norms wiki, section 4. Source linked in thread.

Median reply 4 seconds

Step 01

Connect the workspace

Install into a departmental Slack or Teams workspace. No IT ticket required.

Step 02

Ingest the knowledge

Point it at the handbook, wiki, and channel history. Indexing finishes in minutes.

Step 03

Answer anonymously

New hires ask in the open. Managers watch ticket volume drop within 30 days.

Pricing

Per active employee, per month

Every tier starts with a 30 day free trial on a departmental Slack workspace.

Pilot

One team, one workspace

$4/user/mo

  • Slack or Teams integration
  • Handbook and wiki ingest
  • Anonymous question mode
  • 30 day free trial
Join Waitlist
Most adopted

Scale

Company wide rollout

$6/user/mo

  • Everything in Pilot
  • Manager analytics dashboard
  • Culture FAQ and slang glossary
  • Multi workspace support
Join Waitlist

Enterprise

Compliance and HRIS depth

$8/user/mo

  • Everything in Scale
  • HRIS integration, BambooHR first
  • Document freshness verification
  • SOC 2 and GDPR alignment
Join Waitlist
Founding cohort, 3 pilot slots

Give your new hires a place to ask

Deploy into one Slack workspace free for 30 days. We measure manager support ticket reduction together.

SOC 2 aligned GDPR ready No credit card
Questions

What People Ops teams ask first

How does OnboardPulse handle sensitive cultural questions?

Anonymous mode strips the asker identity before the question reaches the model. Managers only see aggregated topic volume, never individual queries.

Where do the answers actually come from?

Every answer cites the handbook, wiki page, or channel thread it was drawn from. Nothing is invented, and stale documents are flagged.

How long until a pilot shows results?

Pilots run 30 days on one departmental workspace. The conversion signal is a measurable drop in manager support tickets.

Does it work for hybrid teams, not just remote?

Yes. Hybrid teams lean on it hardest, because the unwritten rules travel less reliably when half the team is remote.

What does it cost at 250 employees?

Pricing runs $4 to $8 per active employee per month. At 250 seats that is $1,000 to $2,000 monthly, billed per active user.

OnboardPulse

The Slack and Teams assistant that answers unwritten cultural rules before new hires have to ask a colleague.

SOC 2